At Level 2
The Dining Room
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In the light of the new, the rest of New Zealand will move to Alert level 2 at 12 noon on Wednesday 12 August. We think it might be helpful if outlined what to expect when you visit us at the moment. A lot has changed, so let’s work together to keep dining out safe for all.
Remember that if you are unwell, please stay home – we’ll welcome you back another day.
WHEN YOU ARRIVE
- We are required to maintain a register of all customers. Please follow the instruction on your table to complete the form. This information will only be used if required for the purposes of contact tracing and will be destroyed after two months.
- If you’re here for a takeaway and order from the counter, please maintain a one-meter distance from anyone else outside of your group. We recommend you nominate one person in your group to queue, to keep everyone safe. Or use the online ordering system on our website.
- When using the toilet please practice good hygiene and wash your hands thoroughly for 20 seconds after use. If the toilet is occupied, you should wait at your table and return when it is free.
- You’ll have a single staff member taking care of you – taking your order, delivering your food and drinks and taking your payment.
- The overall limit on numbers is 100. Multiple groups of 100 are allowed provided they are in separate ‘defined spaces’ and there is no mingling of people between the different spaces (including in common areas). 1 metre physical distancing is required between groups and there must be at least 1 metre between tables.
- Ordering and collecting food and drinks at the counter is not permitted at bars.
- Please maintain good personal hygiene while you’re here. Sneeze and cough into your elbow and either carry your own hand sanitiser or make use of the ones we’ve provided.
WHEN YOU FINISH
- When it comes time to pay if your table is paying in one bill, you will need to pay there if possible. You must not hand over your card to the server.
- If you are paying separately, please pay at the counter. The staff member may let you know when you can come up to the counter. If the counter is occupied, you should wait at your table and come up when it is free. You’ll need to keep a distance of 1 metre from any other customers as well as staff.
- PayWave is preferred but if you are paying with other methods the Eftpos machine will be wiped down with sanitising wipes after each use.
- Even though you love your servers and hospo friends – remember – no hugs and kisses at level 2!
- Takeaways – the only thing that has changed from level 3 is that if you have ordered take away online, or by phone, you will be able to pick this up inside but there will still be physical distancing rules when you come to pick up. We have a separate pick up place to help manage customers.
The restaurant industry has been hit hard, and our employees are one of the most vulnerable members during the mandated closures. Be kind, tip big, show love and support. See you on the other side, friends!
The team at Rock Yard ❤️
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2 for 1 main Tuesday
We have been working hard on ensuring that our wait times on Tuesday are faster and no one gets left waiting. We have made the following changes to assist in this being as smooth as possible:
👉For “2 for 1” main Tuesday take out: we are taking pick-up pre-orders for Tuesday “241 main” from our website so place your order now to jump the queue. We may hit capacity at certain times, so those times will be disabled as soon as the capacity is reached.
👉For “2 for 1” main Tuesday dine-in: we only take bookings for two dinner seatings:
- Seating 1: Tables can be booked between 5:30 pm and 6:00 pm, and must finish at 7:15 pm.
- Seating 2: Tables can be booked between 7:30 pm and 8:00 pm, and must finish at 9:15 pm.
👉”2 for 1″ main Tuesday terms & conditions:
- Available for lunch & dinner (Dine-in & take out pick up) until sold out.
- Two for the price of one (the meal of lesser value is free).
- Tables more than 5 guests, one bill is applied.
- “241 Main” applies for Big Flavours, Curries, Noodles & Salads. Excluded Salmon dishes.
.🙏 Thank you so much for all of your patience and kind words as we find our feet under these new restrictions.
The team at Rock Yard ❤️
PS: Use “241main” code at check out to get 241 main discount. 😎
